How to Delete Your Myriad Account

We understand that sometimes circumstances change. If you've decided to delete your Myriad account, this article will guide you through the process, ensuring a smooth and clear exit from our platform.

Before You Go: Important Considerations

Before you proceed with deleting your Myriad account, it's crucial to take a few steps to avoid any issues with your tasks, payments, or outstanding obligations. Taking these precautions ensures a seamless departure for both you and other Myriad users.

Complete or Cancel Active Tasks:
- If you are a Tasker: Please ensure all tasks you've accepted are completed, approved, and that any pending earnings have been successfully paid out. If you have active tasks you can no longer fulfill, communicate promptly with the Poster and cancel them appropriately to avoid negative impact.
- If you are a Poster: Make sure all tasks you've posted have been completed, paid, and closed. If you have any active tasks, consider finalizing them or cancelling them before initiating account deletion.
Withdraw All Earnings: If you have any pending earnings in your Myriad wallet as a Tasker, please withdraw them to your linked bank account. Once your account is deleted, access to these funds will no longer be possible.
Resolve Pending Payments: Ensure all payments for tasks you've posted have been successfully settled and there are no outstanding charges.
Understand Data Retention: Deleting your account will permanently remove your public profile, task history, messages, and reviews from Myriad. While some data may be retained for a limited period for legal and security purposes (e.g., transaction records), it will no longer be linked to your accessible profile.

Step-by-Step: Deleting Your Myriad Account

Follow these instructions carefully to delete your account through the Myriad app or website:

Log in to Your Myriad Account: Access the Myriad app or website using your registered email and password.
Navigate to Settings:
- On the mobile app: Tap on your profile icon (usually located in the top left or bottom navigation bar), then select "Settings."
- On the Myriad website: Click on your profile picture or name in the top right corner, then choose "Settings" from the dropdown menu.
Find Account Settings: Within the Settings menu, look for a section clearly labeled "Account," "Privacy," or "Security."
Select "Delete Account": You will typically find an option such as "Delete Account," "Close Account," or "Deactivate Account" within this section. Click on it.
Confirm Your Decision: For security purposes, you may be asked to re-enter your password or confirm your decision one or more times. Myriad might also present an optional survey asking for your reason for leaving, which helps us improve the platform.
Final Confirmation: Once you've completed all confirmation steps, your account deletion process will begin.

What Happens After Deletion?

Once your Myriad account has been successfully deleted:

Your Myriad profile will immediately become inaccessible and will no longer appear in search results or be visible to other users.
You will lose access to your task history, message threads, saved preferences, and any associated data.
You will no longer be able to post new tasks or accept tasks as a Tasker.
If you decide to use Myriad again in the future, you will need to register for a brand new account.

Need Further Assistance?

If you encounter any issues during the account deletion process, have specific questions about data retention, or require any additional help, please do not hesitate to contact our Myriad Support Team. We're here to provide assistance and ensure your experience is as smooth as possible.